Store Policy

REFUNDS
Refunds will only be given if the EXACT same item(s) were purchased. Please send a notecard to Isaacii Resident with your name and the item name you purchased twice.

REDELIVERY
Please teleport to our inworld store for redelivery.

DUPLICATE PURCHASES
Please send a notecard to Isaacii Resident with your Purchase History details.

DEMOS
All products are not modifiable and not transferrable, except Gacha items. Please be sure you try all the demos available before purchasing. Demos are free and in the Fatpack version so you will already know if it is for you or not.

EVENT INVITES
Please send your notecard invites to Dan.Enchanted.

CSR
We currently do not have any CSRs for the store. However, you can send Isaacii Resident an instant message or an offline message. You can also send us an email at info@kartelsl.com

You can also see our FAQ page HERE